Refund & Return Policy

Refund & Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions:

Returns

You have the right to return a product within 14 days of receiving your order. To be eligible for a return, the item must:

  • Be unused, unworn, and in its original condition.

  • Be returned in the original packaging.

  • Include all original tags, accessories, or parts.

Important: Please contact our customer support team before sending any items back so we can provide you with specific return instructions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. Approved refunds will be processed automatically to your original payment method within a few business days.

Non-Refundable Situations

A refund may be denied if:

  • The item shows signs of use, damage, or alteration.

  • The item is returned without its original packaging.

  • The return request is made after the 14-day eligibility window.

Return Shipping

Unless the product is defective or the incorrect item was sent, return shipping costs are the responsibility of the customer.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Please include photos of the product and the packaging so we can resolve the issue immediately.

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